Privacy Policy
The Clean Standard LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our cleaning services.
1. Information We Collect
We collect the information you voluntarily provide to us, including:
- Contact information: name, phone number, email address, and service address.
- Service information: details about your home, business, or rental property necessary to provide a quote or perform a clean.
- Communication records: messages you send us via phone, text, email, or our website forms.
- Usage data: basic website analytics (pages visited, time on site) collected anonymously through standard web tools.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to inquiries and provide quotes.
- Schedule, deliver, and follow up on cleaning services.
- Send service confirmations, reminders, and occasional updates about our business.
- Improve our services and customer experience.
We do not sell, rent, or trade your personal information to third parties.
3. Communications
If you provide your phone number or email, we may contact you to follow up on quotes or share updates about your service. You can opt out of marketing communications at any time by replying STOP to text messages or clicking unsubscribe in emails.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.
5. Third-Party Services
We may use trusted third-party tools (such as scheduling software, payment processors, or email platforms) to operate our business. These providers are bound by their own privacy policies and only receive the information necessary to perform their services.
6. Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us at info@settingthecleanstandard.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact
Questions about this policy? Reach out to us at:
The Clean Standard LLC
Norton, Massachusetts
Phone: (508) 205-8810
Email: info@settingthecleanstandard.com
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